Hospitality Employment Academy

Kyle McBride did not enjoy his experience at school and as such left with little qualifications. Despite this, he made a decision to try out the Hospitality Employment Academy at Workforce Training Services.

When he joined Workforce, he quickly settled into his training. He found Workforce an enjoyable place to learn which focused on meeting his learning needs. He found it very calming and he enjoyed the atmosphere. He felt the staff showed him respect and for the first time he was able to appreciate learning.

After two weeks on the academy, Kyle had completed qualifications in World Host Customer Service, Food Hygiene, First Aid and Health and Safety at Work. He also completed employability skills and practised his interview technique through mock interviews. Upon completion of the academy, Kyle gained employment in the prestige Cloth Ear where he works within the team of bar staff.

This young man loves his job, is an inspiration to others, and is an example that regardless of previous experiences of education, he was not deterred, and he made the right choice by completing the Belfast City Council funded Workforce Hospitality Employment Academy!

Kyle McBride #MadeTheRightChoice